Privacy Principles
Rove processes personal data in accordance with the General Data Protection Regulation (GDPR). Whenever your personal data are processed, we ensure full compliance with the following core GDPR principles:
Information We Collect
2.1. We collect your personal information including, but not limited to:
(collectively, the "Personal Information")
2.2. How we collect your personal data
Different personal data is collected in different ways.
2.2.1 — Personal Information You Provide to Us
We may request you to provide us with your Personal Information. In some cases, we could ask you for information through surveys or contests. Taking part in these surveys or contests is entirely voluntary, and you are free to decide regarding the disclosure of such information. Information we request could be related to contact information (such as name, correspondence address, and telephone number), and demographic information (such as zip or postal code or age).
2.2.2 — Personal Information We Collect About You
While you use the Affiliate Program, an activity log is kept by our servers. This log collects administrative and traffic information including source IP address, time of access, date of access, web page(s) visited, language used, software crash reports, and type of browser used. This log is unique to you. This information is critical for the purpose of rendering our services as well as their adequacy and capability.
We would like to inform you that in certain cases we may conduct security research in order to validate your identity, age, as well as the other registration data provided by you and to verify your use of the Affiliate Program in order to assure that there is no potential breach of our Affiliate Agreement and/or applicable law.
For this purpose, Rove is able to use your Personal Information and disclose your Personal Information to third parties in order to validate the information you provide in order to use the Affiliate Program, involving possibly but not necessarily, the international exchange of information. Summaries that will be composed on the basis of the received security check can consist of credit report request and/or otherwise validation of the information provided by your side against the databases of third-parties. Personal Information also can be received from customer lists that can be lawfully acquired from third-parties.
How We Use Your Information
Thanks to processing your Personal Information we are able to perform our routine functions. We use your Personal Information with the following aims:
Upon Your Consent
Upon your consent (and before its withdrawal). As an example, you may have given your consent to receive marketing information messages.
To Perform Contract Obligations
In the necessary volume and in order to perform contract obligations, which means:
- your transactions processing;
- customer support provision.
For Legitimate Business Interests
Where it corresponds to our legitimate business interests, which means:
- improvement of quality and correspondence of a range of products and services of Rove partners as well as the advancement of our customer service;
- actions aimed to meet certain requirements of the business;
- actions undertaken for operational purposes of the Affiliate Program;
- performance of security and identification verifying action checks;
- the provision of information regarding our promo actions as well as information that concerns Rove products and services.
Where our legitimate interests to process your Personal Information is mentioned, please feel free to contact us in order to clarify the information that relates to our assessment of the impact on you.
How Long We Keep Your Information
Rove retains your Personal Information for as long as needed to fulfil the purposes for which it is collected, unless we are required or permitted by law to keep the personal data for longer.
As per financial information that is compiled in the frame of our cooperation (such as the payment of commission), this information will be kept for approximately 10 years after the closure of the account in accordance with our legal obligations in fraud, anti-money laundering, and taxation matters. We assure you that the information is kept securely up to the end of the storage period, after which the information will be deleted and/or destroyed accordingly.
Your Rights
Please note that you have rights in respect of your Personal Information which include:
- Right to be informed about how we use the information as well as about your rights in this regard. This information should be provided in a clear, transparent, and understandable manner.
- Right to rectification — to correct the information about you that we have at our disposal in case such information is contrary to fact.
- Right to access and study your Personal Information that we have at our disposal.
- Right to erasure / restriction — to delete, restrict, or "pause" your Personal Information usage (in outstanding cases).
- Right to portability — to request your Personal Information in a digital format including, but not limited to the purpose of transferring such information to a third party.
- Right to object — allows you to stop or prevent us from processing your Personal Information in relation to all of the Personal Information we hold about you or only to certain information. It may also only relate to a particular purpose that we are processing the data for.
Your rights in relation to automated decision making and profiling restrict us from making solely automated decisions, including those based on profiling, that have a legal or similarly significant effect on individuals. That is why we will inform you about all the cases where we are using such an approach, namely for the purposes of recognition of fraud or tax evasion cases.
Your request should include the following information:
- your name;
- contact details;
- full details of your request.
If you are not satisfied with our response or you believe that our use of your information does not comply with data protection law, you can make a complaint to the relevant regulator within your jurisdiction in relation to data privacy.
Your Consent on Data Processing and its Withdrawal
According to the GDPR, consent should be given in a positive and affirmative way by individuals who share their personal data with organisations. According to the European Data Protection Directive, the essence of the concept of "consent" is that: "any freely given specific and informed indication of his wishes by which the data subject signifies his agreement to personal data relating to him being processed."
Upon the submission of your Personal Information on our website, you must accept the Terms and Conditions agreement. As per marketing information and messages, you reserve the right to opt-out of such communications. Please note that you are free to refuse marketing at any time if you are not interested in receiving our marketing information messages.
Security
Our company completely realises the importance of information security and the techniques needed to secure information (such as encryption and pseudonymisation). We keep all of the Personal Information obtained from you in a protected database within our secured Program and under active leading security software. We take steps to ensure our subsidiaries, agents, affiliates, and suppliers also employ adequate levels of security.
Automated Decision Making and Profiling
We take numerous actions in order to meet the rules around Anti-Money Laundering (AML), Counter-Terrorism Financing, fraud, and other illegal activities. In order to do this, we use modern software that monitors the data (including, but not limited to, Personal Information provided) and informs us about suspicious or fraudulent transactions and activity. Where relevant transactions are flagged, we escalate these to the necessary regulators and enforcement bodies.
Accounts with suspicious and fraudulent activity may be suspended and/or blocked by our side.
International Transfers
Personal Information collected on the Affiliate Program may be stored and processed in any country in which we or our affiliates and/or suppliers and/or agents and/or service providers maintain facilities. We take steps to ensure that in the event of such transfer occurs everything complies with the international laws and regulations of personal data transfers.
Cookie Policy
A cookie is a simple computer file made of text, designed to help personalise content, tailor your experience and help us improve our services.
We use different types of cookies to run the Affiliate Program. We use cookies for security, analytics, personal preferences and session states. Some or all of the cookies identified may be stored in your browser. You can view and manage cookies in your browser (though browsers for mobile devices may not offer this visibility).
Please note that third parties (such as analytics services) may also use cookies, over which we have no control. These cookies are likely to be analytical cookies or targeting cookies.
Should you wish to reject all, or certain cookies used by our Website, you may modify your Web browser preferences to do so.
Contacting Us and Making a Complaint
Please feel free to contact us in case you have any queries or complaints in respect to this Privacy Policy or about the way we process your Personal Information.
Changes to this Privacy Policy
We regularly review and update this Privacy Policy to ensure compliance with legislation and privacy regulations. Therefore, we kindly recommend you check the provisions of this Privacy Policy regularly.